Information Resources Security Manual

Introduction

General Information

Automated information and information resources owned or managed by The University of Texas Health Science Center at Houston are strategic and vital resources belonging to the people of Texas. These resources require protection commensurate with their value. Measures shall be taken to protect these resources against accidental or unauthorized disclosure, modification

or destruction, as well as to assure the security, reliability, integrity and availability of information.

It is the policy of the University to protect the information resources of the state of Texas. The policies stated herein are in accordance with the Handbook of Operating Procedures (HOOP) and the state of Texas Department of Information Resources' (DIR) Information Security and Risk Management Policy Standards and Guidelines published in the Texas Administrative Code 1 TAC 201.13(b), and authorized by the Information Resources Management Act (Vernon's Ann. Civ.St. Article 4413(32j)).

Definition of Information Resources

Information resources include, but are not limited to, all university owned or managed

Information resources are classified as confidential or vital, neither or both. Confidential information maintained by state agencies is exempt from disclosure under the provisions of the Texas Public Information Act or other applicable state or federal laws. Vital information requires a greater than normal assurance of accuracy and completeness because it is available to the public upon request.

All individuals are required to protect confidential and vital information in its entirety, regardless of the method of access.

Scope

This policy applies to all agencies of the state government and to all faculty, staff, students and contracted personnel (herein referred to as individuals). All individuals are accountable for their actions relating to the protection and use of information resources belonging to the university and the state of Texas.

To support this policy, certain authorities and responsibilities have been assigned within the university to oversee its information resources. Their roles and responsibilities are defined in the HOOP and summarized in this manual.

 

Security Violations

Individuals using information resources owned or managed by the university are expected to know and comply with published university policies and procedures documented at HOOP Chapter 17.

Failure on the part of an individual to comply may result in disciplinary action including suspension without pay or termination of employment or contract.

An individual may be subject to civil or criminal legal sanctions when a violation occurs. It is the responsibility of all personnel to report any suspected or confirmed violations of this policy to appropriate management.

Roles and Responsibilities

University personnel are potentially the most effective lines of defense in ensuring the security of information resources. By adhering to the policies listed herein, individuals will provide a level of protection that valuable information resources require.

The UTHSC-H president has delegated the responsibility to oversee the UTHSC-H information security and risk management program to information resource managers (IRMs).

Information Resource Managers (IRMs)

IRM responsibilities:

IT Security Team

IT Security Team responsibilities:

To contact the IT Security Team contact its@uth.tmc.edu

 

IT Infrastructure Owners:

IT infrastructure owner responsibilities:

Information Owners:

Owner Responsibilities:

Examples of Owners:

The EVPA&F and Chief Operating Officer delegates the responsibility for ensuring that the UTHSC-H is in compliance with all relevant legislation to department heads. These positions are typically one organizational level below the positions of president, executive vice president, vice president, dean, or executive director of Harris County Psychiatric Center, and rarely more than two levels below.

"Department head" applies to UT-Houston associate and assistant deans, department chairs, module conveners, and others who serve in positions that function in the same manner as department heads, such as division chiefs and program directors, anyone with financial and administrative responsibility and accountability for their departments, such as process owners, principal investigators and directors.

 

Stewards:

Steward Responsibilities:

Stewards include such individuals as school and departmental Local Area Network managers and webmasters, the office of academic computing, administration and finance information services, and system administrators, network analysts and IT support personnel for departmental systems.

Users:

User responsibilities:

Examples of Users:

Employees, students, vendors, contractors, visiting faculty, business partners, affiliate hospitals, clinics and guests

Auditing and Advisory Services

Security Policies

Policies directed at the improvement of information resources security must rest upon three broad supports for effective implementation.

Policy Statements

The policies stated herein define accountability and responsibility toward information resources security. These policies apply to all individuals.

1. Access to university information resources must be secured. The integrity of data, its source, its destination, and processes applied to it must be assured. Changes to data and its usage must be made only in authorized and acceptable ways.

Individuals may not access university information resources, applications, or data without prior written authorization or approval. Individuals may not authorize an activity that supersedes the limits of their assigned authority. The rule of least possible privilege will apply generally to all university users. That is, if a user only requires readership of a file, he or she will not be granted greater (e.g., update) authority. This precaution protects information and user alike.

 

2. University owned or managed information resources must be used only for official state purposes.

E-mail and Internet must be used only for legitimate state business; however, brief and occasional Internet browsing and e-mail messages of a personal nature may be sent and received subject to the permissible use and prohibited use sections of the information security policies set out in 17.05 Email and Internet Usage and in this manual.

University computer resources may not be used to develop programs or documents for outside use unless approved in writing by university management. All computer software programs, applications, documentation, source code, and object code are the property of the state if developed by state individuals in the course and scope of their employment or with the use of state equipment, materials or other resources, by contract personnel acting under a contract with the state, unless the contract specifically states otherwise, or with state funds.

When off-site terminals (whether university or privately owned) are used to access university information resources, their operation must comply with university policies and be for university business purposes only.

3. All passwords to information resources including, but not limited to, network systems, mainframe applications, voice mail or long distance telephone codes are confidential and property of the state. It is illegal to share assigned user-ids or passwords with anyone.

Passwords authenticate a user's identity and establish accountability. An individual is required by law to maintain the privacy of his or her password(s) and access code(s) and is accountable for the unauthorized use or negligent disclosure of all access means under his or her control.

The following actions constitute violations under this provision and are specifically prohibited:

Security Contract

Individuals who request authorization to use university information resources sign the Information Resources User Acknowledgement Form acknowledging comprehension and acceptance of personal accountability. By signing this contract, individuals agree to only use the user-id or password for the purpose intended, not to share or disclose a password, and to report any suspected or confirmed violations to appropriate management.

4. Information, which is confidential or vital, must be protected from unauthorized access or modification. This remains in force upon termination of employment or contract.

Confidential Information

Confidential information maintained by state agencies is exempt from disclosure under the provisions of the Texas Public Information Act or other applicable state or federal laws. Such information could include computer-processed reports, technical and business information, information systems and software development, and products and software licenses disclosed on a confidential basis to the university. Student and medical records are confidential

Vital Information

Vital information may be either public or confidential and requires a higher than normal assurance of accuracy and completeness. It requires special precautions such as error checking, verification procedures and access control to ensure integrity and protect it from unauthorized modification or deletion. Information concerning agency operations or finances is

considered vital.

Special Trust

The information resource steward identifies individuals with special trust. A position of special trust is one in which the individual can view confidential information, alter sensitive information or is depended upon for the continuity of information resources that are determined to be essential.

An individual is also considered to be in a position of special trust if they may act independently of controls and supervision and impact the confidentiality, integrity, or availability of vital information. Individuals with user-ids are considered to be in a position of special trust and must use their access for internal university business only, or as in the case of computer generated reports which may be regarded as confidential by applicable federal and state laws and university policy.

 

5. Risks to information resources must be managed at all levels. Data essential to critical state functions must be protected from loss, contamination, or destruction.

The university makes every effort to protect its computer resources, applications, and data against loss, destruction, and unauthorized access. Individual are prohibited from intentionally or knowingly altering, damaging, or destroying any university computer resources causing them to malfunction or interrupt their operation.

Computers able to access the mainframe or local or wide area networks should not be left unattended while logged on. Printed reports containing confidential information should be stored in a secure area.

Personal Computers

Personal computers (PCs) lack many of the controls found in larger processing environments such as backup procedures, access restrictions, and audit trails. Departments should establish a regular schedule for making backup copies of all data files and ensure that backup copies of all software and data files are stored in a safe location. Heat, magnetic fields, or improper handling easily destroys compact discs, floppy disks, data cartridges and tapes.

To ensure the protection of critical data, it should be stored on a network drive. For example, all networks within General Administration are backed up on a daily basis. Individual are personally responsible for making backup copies of data on a PC's hard drive. To protect against viruses, run PC virus detection programs regularly and do not download software from public access sites.

6. All individuals are responsible for managing information resources and are accountable for their actions relating to information resources security.

Security awareness and training of individuals is one of the most effective means of reducing vulnerability to errors and fraud and must be continually emphasized and reinforced at all levels of management. New employees are advised of information resources security policies during new employee orientation administered by Peopleworks.

Students are advised of information resources security policies during orientation. All contract personnel who use university information resources in any capacity are required to sign a Security Acknowledgement Agreement.

Non-disclosure agreements are required from individuals in order to obtain access to university information resources. These agreements document that faculty, staff, students and contractors accept responsibility for using state-owned assets and are accountable for their actions relating to information resources security.

7. Proprietary software may not be copied in violation of a licensing agreement.

Software or related documentation licensed to the university may not be copied unless explicitly authorized in writing by the software developer. Copying software that is licensed to the university onto a personal home computer to do university work is not permitted unless expressly authorized in the license agreement. In cases involving multiple use of a single product (e.g., in

networks), individuals shall use the software only in accordance with the license agreement.

Any action or order that would result in the violation of a copyright, trade secret, or license agreement is prohibited. Exercise extreme caution when copying, reproducing, selling, or using copyrighted or proprietary software programs and associated documentation to avoid such violation.

An individual who willfully and knowingly infringes a software copyright and, in doing so exposes the university to the possibility of legal action, should not assume that the state of Texas would provide his or her legal defense. Refer to section 1.15 of the HOOP for more information on software copyright law.

 

Computer Laws

Texas Public Information Act

The Texas Public Information Act "requires that all records of the executive and legislative branches of state and local government be made available for public examination unless the records fall within one of the exceptions listed in the statute". Applicable exceptions that allow governmental agencies to close records to the public are as follows.

Texas Penal Code

The following sections of the Texas Penal Code apply.

Section 33.02: Breach of Computer Security

An individual commits an offense if the individual

An individual who is subject to prosecution under this section and any other section of this code may be prosecuted under either or both sections.